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A documented storm damage repair project in Holly Springs, NC, start to finish.
Storm Damage Repair in Holly Springs, NC
A spring 2025 hailstorm bruised the soft asphalt across this 12 Oaks roof, with impact marks concentrated on the west and south planes facing the open, young-canopy lots. We mapped strikes across a 10-by-10 test square with chalk brackets the way an adjuster expects, documented to the 2018 NC code, met the carrier on-site, and restored the roof with GAF shingles after the claim settled. Permitted through the Town of Holly Springs and completed in 1 day before the next front moved in.
- Location
- Holly Springs, Wake County
- Completed
- May 2025
- Service
- Storm Damage Repair
The Situation
A two-story builder home on a wide, young-canopy lot in the 12 Oaks subdivision off Holly Springs Road, the master-planned golf community that filled in after Holly Springs went from roughly 9,000 people in 2000 to more than 41,000 by 2020. The roof was original to a mid-2000s build, an architectural asphalt system on the front half of its service life but soft enough to bruise. The owners, a young family facing their first roof, called Summit and Oak the week of a May hailstorm after a neighbor two doors down had already filed, the synchronized-aging street pattern playing out in real time near Bass Lake. The home sits inside town limits, so the work runs through the Town of Holly Springs permitting and inspections office, with Wake County as the backstop only for nearby unincorporated parcels.
Hail does its worst damage where it leaves no leak. A May afternoon storm in the Triangle spring-through-early-fall hail window dropped stones around the one-inch, quarter-to-golf-ball range, the size at which functional damage starts on an aging asphalt roof. Because 12 Oaks went up on cleared farmland, the canopy is still thin and young and broke almost none of the fall, so the open west and south planes took direct, near-vertical impacts. Each strike compressed the fiberglass mat under the granule layer; on the harder hits the mat fractured, leaving a soft, spongy spot that gives under thumb pressure like a bruise on fruit and a matching indentation on the shingle back side. The danger is not a stain on the ceiling that season. It is that every bruise has stripped the granule armor and exposed bare asphalt to UV, quietly subtracting years from a roof that still looks fine from the driveway.
The System We Installed
Full tear-off to the deck, then a GAF Timberline HDZ architectural shingle system installed to the 2018 North Carolina Residential Code, with the owners stepping up to a Class 4 UL 2218 impact-rated shingle, the SBS-modified profile that survives a two-inch steel ball dropped from twenty feet twice on the same spot without fracturing the mat, so the next hail season finds a tougher roof. Under it went a self-adhered ice-and-water membrane at the eaves and through every valley, synthetic underlayment across the field in place of the old felt, and new aluminum drip edge. The crew fastened six nails per shingle to hold the wind-resistance class for the Wake County 115 mph ASCE 7-16 design speed, swapped two soft sheets of decking re-nailed with 8d ring-shank nails, and corrected the ridge ventilation so the assembly breathes the way the code intends.
Timeline & Constraints
Free documented inspection within 24 hours of the call, all four roof planes shot on dated drone imagery and the test-square hit count photographed with chalk brackets so the owners had a clean packet to hand their carrier. Once the claim settled, the tear-off and full re-roof ran a single working day with a five-person crew. The schedule was the real pressure here: a second front was tracking toward the Triangle behind the first, so the crew staged the impact-rated bundles the evening prior and started at first light to get the home buttoned up and water-tight before the next storm arrived. Final magnetic nail sweep of the drive, beds, and cul-de-sac, then the Town of Holly Springs inspection cleared behind it.
The Outcome
Before: an aging builder roof bruised across its open planes, mat fractured under the granule loss, the kind of hidden hail damage that shortens a roof life years before any leak shows. After: a clean Class 4 impact-rated HDZ roof matched to the street, with the storm damage documented slope by slope and the assembly hardened against the next event. Throughout, Summit and Oak documented the damage and met the homeowners adjuster on-site to walk every flagged item; the homeowners filed their own claim and stayed in control of it, the deductible was theirs to pay, and no coverage outcome was promised. The finished roof carries our 25-year workmanship warranty, which transfers once to a new owner, a real signal on a 12 Oaks street where young families are already watching their neighbors replace one roof after another.
- Circular and teardrop-shaped granule-loss spatters clustered on the west and south planes, the open elevations the thin 12 Oaks canopy left fully exposed, with fresh dark asphalt showing where the ceramic armor was knocked free
- Soft, spongy bruise points across the field that gave under firm thumb pressure and read as a matching indentation on the shingle back side, the signature of a fractured fiberglass mat rather than cosmetic surface marking
- Hit density that exceeded the threshold inside a chalk-bracketed 10-by-10 test square, the same 100-square-foot count method a carrier adjuster uses to call a slope functional
- Bruised and split shingle edges and a dented, granule-stripped ridge cap, the high, exposed line that catches the most direct hail
- Spatter marks and fresh dings on the metal soft surfaces, the gutter aprons, valley metal, vents, and downspouts, that corroborate the storm date and direction for the file
- Heavy granule wash collected in the gutters and at the downspout outlets, bare mat showing on the most-struck tabs, with the north and east leeward slopes notably cleaner, confirming a directional hail event rather than ordinary age wear
Start with a free, documented inspection. We will show you exactly what we found and what it costs, in writing.
“Hail took out half the neighborhood. Summit & Oak had photos in my inbox that same afternoon and met my adjuster on the roof a few days later. New roo…”